remote care programs

Seamless Integration for Remote Care Services.

We work alongside your team to bring seamless, compliant remote care to your patients. Whether it’s Remote Patient Monitoring (RPM), Chronic Care Management (CCM), or Remote Therapeutic Monitoring (RTM), we handle the logistics so you can focus on better outcomes and a stronger practice.

3 Services, 1 Platform

Manage RPM, RTM, and CCM from one place, giving your team a simple way to support patients between visits. Everything stays organized, compliant, and easy to track without adding new workflows.
1 platform, 3 powerful care programs.

New Monthly Revenue

$
Recurring billing from RPM, RTM, and CCM creates a steady revenue stream while we handle the operational work. Your clinic gets dependable reimbursements without extra administrative burden.
Predictable income made simple.

Higher Patient Engagement

Patients receive consistent outreach, therapy support, and monitoring that keeps them involved in their care. Your team gets real-time insight into what’s changing—helping catch issues earlier and improve outcomes.
Stronger engagement, better results.
Our remote care solutions are designed to integrate effortlessly into your existing workflow. We connect your patients to continuous monitoring and ongoing support—without disrupting your day-to-day operations. From onboarding and device setup to data review and compliance reporting, our team manages every step so your staff can focus on what matters most: quality care and patient relationships.
Remote Patient Monitoring (RPM)
Remote Patient Monitoring (RPM) is a Medicare and commercially reimbursed care management service that allows providers to remotely collect and analyze physiologic data from patients outside of the traditional in-office setting using FDA-cleared medical devices.
Predictable recurring monthly revenue
Minimal additional provider time required
High patient acceptance and retention
Seamless integration with most current EHR systems
Who it’s for
Ideal for primary care practices, cardiology, endocrinology, or multi-specialty groups that want to launch or scale a profitable, compliant RPM program without adding physician burden or managing devices and billing in-house.
Outcome
Generate monthly recurring revenue for each patient enrolled. Improved chronic disease outcomes and quality metrics, reduced preventable hospitalizations.

Remote Patient Monitoring CPT Codes & Reimbursement

CMS-defined codes for medical procedures

$19.73
Per Patient
Average Medicare Rates

Patient Setup & Onboarding - New Patient

Initial Enrollment
CPT 99453 is a one-time reimbursement that covers getting a patient started with remote monitoring, including device setup, onboarding, and basic training so they know how to use the equipment correctly. It's billed once per patient at the start of their monitoring program.
Chronic Care Management (CCM)
Chronic Care Management (CCM) is a Medicare and commercially reimbursed remote management program that enables eligible providers to bill monthly for the clinical staff and physician/AP time spent coordinating care for patients with two or more chronic conditions expected to last at least 12 months or until the end of life.
Proactively manage patients with multiple chronic conditions
Reduce preventable ED visits
Turnkey enrollment, consent, care-plan creation, and monthly time-tracking/documentation handled for you
Strengthens value-based care performance and shared-savings bonuses
Who it’s for
Primary care, cardiology, endocrinology, geriatrics, FQHCs, and multi-specialty practices that want to recurring revenue per patient per month while delivering guideline-directed care coordination without adding significant physician workload.
Outcome
Generate predictable monthly revenue, strengthen patient retention and satisfaction, improve HEDIS/MIPS/Star quality measures, reduce emergency department visits and hospital readmissions, and position your practice as a true medical home

Chronic Care Management CPT Codes & Reimbursement

CMS-defined codes for medical procedures

$60.49
Per Patient
Average Medicare Rates

Monthly Recurring Clinical Monitoring - First 20 Minutes

Monthly Recurring - 20 Minutes 20 minutes
CPT code 99490 is used for non-complex (basic) Chronic Care Management (CCM) services, covering at least 20 minutes of non-face-to-face care coordination and management activities provided by clinical staff (e.g., RNs, LPNs, or other qualified personnel) under the general supervision of a billing physician or other qualified healthcare professional (QHP). This code targets Medicare patients with two or more chronic conditions expected to last at least 12 months (or until death) and that place the patient at significant risk of death, acute exacerbation/decompensation, or functional decline. It differs from physician/QHP-led codes like 99491 by relying on staff time rather than direct provider involvement.
Remote Therapeutic Monitoring (RTM)
Remote Therapeutic Monitoring (RTM) is a family of five Medicare and commercially reimbursed CPT codes (98975, 98976, 98977, 98980, 98981) that allow practices to bill for the collection, monitoring, and management of non-physiologic therapeutic data—primarily musculoskeletal and respiratory therapy adherence and response (e.g., pain levels, medication adherence, therapy engagement, functional outcomes).
Real-time visibility into therapy adherence and response
Objective data to support medical necessity for advanced therapies
Higher completion rates for prehab, post-op rehab, and home exercise programs
Devices and patient onboarding fully managed (no inventory or shipping for your practice)
Who it’s for
Providers or practices that treat patients with musculoskeletal conditions (back/neck pain, joint replacement recovery, chronic pain), respiratory conditions (COPD, post-COVID rehab), or who prescribe medication adherence monitoring
Outcome
Capture new recurring RTM revenue, improve therapy/medication adherence rates by 30–50%, accelerate functional recovery, reduce opioid reliance and flare-ups, and boost shared-savings or quality bonuses

Remote Therapeutic Monitoring CPT Codes & Reimbursement

Key RTM codes for Medicare reimbursement

$19.73
Per Patient
Average Medicare Rates

Patient Setup & Onboarding - New Patient

Initial Enrollment
CPT code 98975 is used for Remote Therapeutic Monitoring (RTM) services, covering initial setup and patient education on RTM equipment. It is billed once per episode of care.
remote care reimbursements

Multiple Programs All On One Platform

Remote Patient Monitoring (RPM)

Average Reimbursement

$120.00

/patient/mo.
Monthly recurring reimbursement rate for data collection and meeting monitoring thresholds.
CMS defined codes for program participation:
99453, 99454, 99457, 99458
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Chronic Care Management (CCM)

Average Reimbursement

$145.00

/patient/mo.
Monthly reimbursement rate for clinical and physician staff monitoring minutes.
CMS defined codes for program participation:
99490, 99439, 99491, 994537
View Full Details

Remote Therapeutic Monitoring (RTM)

Average Reimbursement

$105.00

/patient/mo.
Monthly recurring reimbursement rate for data collection and meeting monitoring thresholds.
CMS defined codes for program participation:
98975, 98977, 98980, 98981
View Full Details
FAQ

Frequently Asked Questions

Commonly asked questions regarding General Remote Care Services
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What is remote care and how does it work overall?

Remote care is a group of Medicare-approved programs that let providers monitor and support patients outside the office. Data, check-ins, and care coordination happen remotely while the provider remains clinically responsible.

Which patients are a good fit for remote care services?

Patients with chronic conditions, ongoing therapy needs, or risk of non-adherence are typically strong candidates. Eligibility depends on diagnosis, clinical need, and provider enrollment rather than patient location.

Does remote care replace in-person visits?

No. Remote care is designed to complement in-person care, not replace it.
Providers continue to see patients as needed while using remote data and touchpoints to stay proactive.

How does remote care impact provider workload?

When set up correctly, it reduces manual follow-ups and unstructured outreach.
Most monitoring, documentation, and compliance tasks are handled through standardized workflows.

Is remote care compliant with Medicare requirements?

Yes, when implemented with the proper technology, documentation, and clinical oversight.
Our programs are structured to align with current CMS guidelines and billing standards.

What technology is required for patients and practices?

Patients typically use simple devices or digital tools designed for ease of use. Practices do not need to build or manage their own tech stack.

How does reimbursement work across these services?

Each program has its own CPT codes and billing structure. Reimbursement is based on documented clinical activity, not device ownership or visit frequency alone.

How do practices get started with remote care?

Enrollment begins with a short clinical and operational review. Once approved, onboarding, training, and patient rollout are handled step by step.

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